top of page

Privacy Policy

Last Updated: 4 August 2026

At WIKD Spices ("we", "us", "our"), we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order or contact us.

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy laws.

1. Who We Are

WIKD Spices is a UK-based business selling herbs, spices, seasonings and related products.

Contact Email: [Insert Email Address]

If you have any questions about this Privacy Policy or how we use your data, please contact us using the details above.

2. Information We Collect

Depending on how you interact with our website, we may collect:

Information you provide

  • Full name

  • Billing address

  • Delivery address

  • Email address

  • Telephone number

  • Order information

  • Messages sent through our contact forms

  • Reviews or feedback you submit

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referral website

  • Cookie information

3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Take payments

  • Provide customer support

  • Respond to enquiries

  • Send order confirmations and delivery updates

  • Prevent fraud

  • Improve our website and services

  • Comply with legal obligations

  • Maintain business records

Where you have given your consent, we may also send you marketing emails about new products, offers and promotions.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us.

4. Our Legal Basis for Processing

Under UK GDPR, we process your information because:

  • It is necessary to fulfil a contract with you (such as delivering your order).

  • It is necessary to comply with legal obligations.

  • It is in our legitimate interests to improve our business, prevent fraud and provide customer service.

  • You have given consent where required, such as for marketing communications or certain cookies.

5. Payment Information

We do not store your full payment card details.

Payments are securely processed by trusted third-party payment providers. These providers process your payment information in accordance with their own privacy policies and security standards.

6. Cookies

Our website uses cookies to:

  • Make the website function correctly.

  • Remember your preferences.

  • Analyse website traffic.

  • Improve your browsing experience.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings.

7. Marketing

If you choose to receive marketing communications, we may send emails about:

  • New product launches

  • Promotions

  • Discounts

  • Seasonal collections

  • Company news

You can withdraw your consent at any time.

We will never sell your personal information to third parties for marketing purposes.

8. Sharing Your Information

We only share your personal information where necessary.

This may include:

  • Payment providers

  • Delivery companies

  • Email service providers

  • IT support providers

  • Professional advisers (such as accountants or legal advisers)

  • Government authorities where required by law

All third parties are expected to keep your information secure and only process it for legitimate business purposes.

9. Data Security

We take appropriate technical and organisational measures to protect your personal information against:

  • Unauthorised access

  • Loss

  • Theft

  • Misuse

  • Alteration

  • Disclosure

While no website can guarantee absolute security, we work to keep your information as secure as reasonably possible.

10. How Long We Keep Your Information

We only keep personal information for as long as necessary to:

  • Complete your order

  • Meet legal obligations

  • Resolve disputes

  • Enforce our agreements

  • Maintain business records

When your information is no longer required, it will be securely deleted or anonymised.

11. Your Rights

Under UK GDPR, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your personal information.

  • Restrict how your information is used.

  • Object to certain processing.

  • Request a copy of your information in a portable format.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, please contact us using the details above.

12. International Transfers

Where any of our service providers process information outside the United Kingdom, we will take appropriate safeguards to ensure your personal information remains protected in accordance with UK data protection laws.

13. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child without appropriate consent, we will take steps to delete it.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the revised "Last Updated" date.

16. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

WIKD Spices

Email: [Insert Email Address]

If you are not satisfied with our response, you have the right to make a complaint to the Information Commissioner's Office (ICO).

bottom of page